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Changelog - 2025.04

2025.04

🛠️ Runbooks

  • Cisco Spaces Smart Rooms Runbook (Cisco Validated)
    ➤ This update adds information on configuring BMS Edge Service, including required network connectivity details and monitoring procedures for Cisco Smart Room Gateway and BMS communication. It also clarifies how the BMS and Cisco Spaces monitor each other's connection status and handle connection loss.




  • Cisco Spaces Smart Workspaces Runbook (Cisco Validated)
    ➤ Updated documentation clarifies how to set up digital signage, now referred to as "Space Explorer - Kiosk app," with detailed instructions for Webex and non-Webex devices. It also includes information about the Cisco Spaces IoT Device Marketplace and using Meraki cameras for people counting and other metrics.


  • Cisco Spaces OS Runbook (Cisco Validated)
    ➤ Added instructions for setting up Webex Control Hub integrations with Cisco Spaces, including pre-requisites and step-by-step configuration details for Locations, Workspace Metrics, Workspace Configurations, and the integration itself. This update clarifies how to properly structure Locations and Floors in Control Hub for optimal Cisco Spaces functionality and provides best practices for a smoother setup experience.



  • Cisco Spaces Occupancy Runbook (Cisco Validated)
    ➤ Added prerequisites and overview information for using Cisco Spaces. Clarified details about device compatibility, adding room occupancy capacity, and removing sensors within Space Manager, while removing outdated FAQ and some redundant phrasing.


📚 Knowledge Articles

  • Digital Map Pro and CAD/DWG/PDF Best Practices
    ➤ CAD files uploaded for AI processing should now exclude employee names if you wish to keep them private within the Digital Map Editor and other applications. Previously, there was no guidance on including or omitting employee names in these files.


  • Cisco Spaces Device Compatibility Matrices
    ➤ Clarified device compatibility information, specifying that only Meraki-branded devices work with Meraki and non-branded devices work with Catalyst. Added details on Cisco Collaboration device compatibility for various features, including sensor functionality in MTR mode and requirements for people counting and environmental data.




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