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Digital Map Pro and CAD/DWG/PDF Best Practices

OVERVIEW

Screenshot 2025-04-11 at 18.31.07.png

What makes a good CAD file for Smart Workspaces?

CAD File Overview

There are 3 main elements for a great CAD file (.dwg) or Vector PDF:

  1. Architectural layers (e.g. walls, doors, stairs, windows, etc.)

  2. Furniture layer

  3. Space names / IDs / labels

CAD File Best Practices

  • Spaces (Space Type) marked clearly, or detail provided. For example, a space with a collaboration endpoint will need a room or desk to assign it to.

  • Have clearly defined or marked POIs like stairs, bathrooms, elevators etc.

  • Provide room names in the CAD file or give the right identifiers that you would like the rooms to be labeled. Sometimes, a CAD or Vector PDF file can have multiple such identifiers for the same room. In this case, please leave a comment in the upload workflow with which identifier should be used as a name for the spaces.

  • Provide clear layer names in CAD. For example: "A-Furn" (furniture), "Doors" (for doors), ”Windows” (for windows), etc.

  • Keep elements in separate layers. Example: walls, doors, labels in their own layers.

  • Cross Reference (XREF) layers will not be processed. You must “Bind” them into a single .dwg when exporting from AutoCAD or another program.


SPACE TYPES

Meeting Rooms

Meeting Rooms are an essential space types for assigning Webex Workspaces and IoT Sensors in order to associate telemetry such as People Count, Presence, Temperature, Humidity, Carbon Dioxide (CO₂), Indoor Air Quality (IAQ), TVOC, PM2.5, Ambient Noise, etc. Meeting Rooms can also have a calendar assigned.

Meeting Rooms play a key role in end user and admin dashboard applications such as Space Explorer Kiosk & Web App, Indoor Navigation / Wayfinding, Space Manager, Space Utilization, Environmental Analytics, etc.

For managing Meeting Rooms, use Space Manager > Manage Rooms

CAD File Best Practices for Meeting Rooms

  1. Outlines are not necessary, but helpful, for Meeting Room types in the CAD file produce easily identifiable spaces.

CAD (.dwg) space outlines

CAD (.dwg) space outlines

  1. Meeting Room Names and/or IDs must be included in the CAD file layers.

CAD (.dwg) Meeting Rooms without Name or ID

CAD (.dwg) Meeting Rooms without Name or ID

  1. Meeting Room furniture is highly recommended.

CAD (.dwg) Meeting Room without furniture

CAD (.dwg) Meeting Room without furniture

Workstations / Desks

Workstations expand on the special space types with assignable Webex Workspaces and IoT Sensors. A limited amount of telemetry (e.g. login status, Presence) is available for Workstations as compared to Meeting Rooms. A calendar cannot be assigned to a Workstation, but certain applications such as Space Explorer Kiosk & Web App do have a proprietary Cisco Spaces calendar automatically available as part of the Smart Desking solution.

For managing Workstations, use Space Manager > Manage Desks

CAD File Best Practices for Workstations

  1. Outlines for Workstation types in the CAD file produce easily identifiable spaces.

CAD (.dwg) space outlines

CAD (.dwg) space outlines

  1. Workstation/Desk IDs (or names) must be included in the CAD file layers.

CAD (.dwg) Workstation ID or name

CAD (.dwg) Workstation ID or name

3. Workstation furniture is highly recommended.

CAD (.dwg) Workstation furniture

CAD (.dwg) Workstation furniture

  1. No outlines and IDs/names will result in no editable workstations in the Digital Map Editor. They cannot be turned into bookable desks.

CAD (.dwg) without outlines, IDs, or names

CAD (.dwg) without outlines, IDs, or names

  1. Do NOT include employee names in the CAD file if you do not want them to be processed by the AI and visible in the Digital Map Editor and other applications.

CAD File - Employee Names Visible

CAD File - Employee Names Visible

Digital Map Editor - Employee Names Visible

Digital Map Editor - Employee Names Visible

Other Space Types

Other spaces types besides the main two (Meeting Rooms & Workstations) have limited functionality throughout Cisco Spaces solutions.

Examples of other space type support:

  • Space Explorer Kiosk App - other space types may have an icon marker and they are searchable

  • Space Explorer Web App - other spaces types may have an icon marker

  • Space Explorer Indoor Navigation iOS App Clip - other space types are searchable and can be navigated to

Examples of other space types not being supported:

  • Space Manager - cannot manage other space types and assign sensors or devices

  • Space Utilization - cannot measure occupancy of other space types

  • Environmental Analytics - cannot assign sensors or devices to other space types to measure environmental data (note: sensors attached to the floor are included, but they will not be aggregated at the room level, only the individual sensor)

  • Space Explorer Kiosk App - cannot visualize sensor data in other spaces types

  • Space Explorer Web App - cannot book, search, visualize occupancy data, or click on other space types

Space Explorer Kiosk App – Quick Access Types

Cisco Spaces Digital Maps space types and styling may change with application updates. Refer back here for updates, but applications may be updated before this document. Always refer to the product UI over this document.

Space Explorer Kiosk App - Quick Access Types - On This Floor Legend

Space Explorer Kiosk App v2.0 and earlier – Quick Access Types (On This Floor Legend)

Supported types in the Digital Map Editor, under Setup > Locations & Maps > Digital Maps > View/Edit, which will appear in the Space Explorer Kiosk App as a quickly accessible / highlightable type and with special icons.

Space types cannot be switched between header sections (e.g. Office Space, Others). One exception: “Unknown” can be changed to any space type, but once saved cannot be changed between header sections.

Office Space

Space Type

Quick Access Type

Special Styling (e.g. icon)

Searchable Space Name

Workstation

(warning) [important type for desks]

[icon only]

Meeting Room

(warning) [important type for rooms]

[name tooltip]

Reception

Support Space

Cafeteria

[icon only]

Gym

Child Care

[icon only]

Emergency Assembly Point

Entertainment

Help Desk

[icon only]

Laboratory

Medical

Showers

Storage

Restroom

[icon only]

Others

Space Type

Quick Access Type

Special Styling (e.g. icon)

Searchable Name

Circulation

Elevator

(warning) [important type for wayfinding]

[icon only]

Stairs

(warning) [important type for wayfinding]

[icon only]

Escalator

Unknown - when the type was not recognized or could not be categorized by the Digital Map Artificial Intelligence (AI), then it will be marked as “unknown” and appear invisible, as in no styling is applied and other types or the world map underneath that space will show through.

Digital Map Editor - Office Space Types

Digital Map Editor - Office Space Types

Digital Map Editor - Others Types

Digital Map Editor - Others Types

Digital Map Editor - Unknown Type

Digital Map Editor - Unknown Type


CAVEATS & TIPS

  1. How do I export a complex CAD (.dwg) file from AutoCAD with multiple layers that I do not want to include for the Digital Map Pro?

If the CAD (.dwg) file has as a “Layout” tab with the exact layers and objects needed:

a. Right-click on the tab (bottom of the application window on macOS)

b. Choose the “Export Layout to Model…” option

The resulting CAD (.dwg) file will only contain the layers and objects visible in that Layout.

AutoCAD - Export Layout to Model...

AutoCAD - Export Layout to Model…

  1. What is the difference in outcome between individual desk IDs and a label for a group of desks?

By labeling desks individually, each desk will be editable under Setup > Locations & Maps > Digital Maps > View/Edit (Digital Map Editor). Surrounding a group of dekss

CAD File

Digital Map Pro

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CAD File - Group of Desks Labeled

Digital Map Pro - Group of Desks Editable

Digital Map Pro - Group of Desks Editable

CAD File - Individual Desks Labeled

CAD File - Individual Desks Labeled

Digital Map Pro - Individual Desk Editable

Digital Map Pro - Individual Desk Editable


RESOURCES

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