Changelog - 2026.08

August 2026

🛠️ Runbooks


  • Cisco Spaces Occupancy Runbook (Cisco Validated)

    ➤ Added a new section, "Wired 802.11x Occupancy," which details how to extend Cisco Spaces occupancy outcomes to employees connecting through authenticated wired access ports. This includes supported deployments, prerequisites, and implementation steps for verifying Connector readiness, preparing the switch, installing the IoT Wired Service, adding switches (individually or via bulk import), mapping infrastructure, and enabling wired devices in Live Occupancy.

📚 Knowledge Articles


  • Cisco Spaces Device Compatibility Matrices

    ➤ The "Cisco Spaces Device Compatibility Matrices" page was updated to include a new "Third Party Partner/Vendor" column and rename "App Support" to "Spaces App Support." Several device recommendations were added or updated across various use cases, including new devices for Environmental Metrics (e.g., Blue PUCK T EN12830, T15h Temperature & Humidity Tag) and Asset Tracking (e.g., Kontakt T22, Securitas T22), along with updates to existing device statuses (e.g., Meraki Things MT10, MT14, MT15, MT15 now marked EOL).



  • Digital Map Pro and CAD/DWG/PDF Best Practices

    ➤ Two notes were removed from the "Digital Map Pro and CAD/DWG/PDF Best Practices" page. The removed notes stated that it was not possible to delete individual floor Digital Maps or process individual floors in parallel in the same Building.


  • Upgrading Smart Workspaces Kiosk/Signage Version

    ➤ The page was updated to focus on upgrading from Kiosk v2.0 to Kiosk v2.1, removing previous content about Kiosk v2.0. The "Kiosk v2.1 Upgrade Timeline" section now includes specific upgrade dates for .sg, .eu, and .io environments, along with information about email notifications. Additionally, the "Post Upgrade Recovery Steps" section updated a link from "Kiosk List of API Endpoints for Firewall Settings" to "Cisco Spaces Firewall Traffic Matrix" and added a "Continued Issues Post Upgrade" section.

🤝 Partner Ecosystem Guides

  • Cisco Spaces Support and Escalation Process for Partner Ecosystem

    ➤ The "Cisco Spaces Support and Escalation Process for Partner Ecosystem" page was updated to clarify the scope of support, specifically changing "Cisco Spaces Marketplace applications" to "Cisco Spaces Partner Apps" and reordering "Out of Scope" items. The "Joint Support Model" section was revised to emphasize "Runbooks" as the primary operational reference and streamline descriptions of Cisco TAC and Cisco Spaces Partner Team responsibilities. Additionally, the "Roles and Responsibilities" table was updated to remove the "Cisco Spaces Partner Team" and rename "Cisco Spaces Engineering" to "Cisco Spaces BU Support."


  • Infant Protection with Securitas Healthcare and Cisco Spaces

    ➤ The "Responsibility Area" section was updated to reflect the "Cisco Spaces Team" instead of the "Cisco Spaces Partner Team." The detailed "Support Workflow" and "Primary Support Routing" sections were replaced with a more concise "Support and Escalation" section, which now refers to the "Cisco Spaces Support and Escalation Process for Partner Ecosystem" and provides updated initial routing guidance. The feedback email address was also updated.


  • Remote Patient Monitoring with Corsano and Cisco Sensor Connect

    ➤ Updated recommended Cisco IOS XE versions for the Cisco Catalyst 9800 Wireless Controller to 17.15.5 or 17.18+, and added a note that Virtual WLC is not supported. The "Corsano Components" table was streamlined by removing the "Procure / Enable" column. Added specific Cisco Spaces licensing requirements under "Cisco Prerequisites."


  • Staff Duress with Kontakt.io and Cisco Spaces

    ➤ The "Cisco Catalyst Access Points" section was updated to specify a more precise AP deployment density of "at least one AP per 900 to 1100 sq. ft." and clarify that density depends on observed RSSI levels. The "Support Workflow" section was entirely replaced with a reference to the "Cisco Spaces Support and Escalation Process for Partner Ecosystem" document. The feedback email address was also updated.