Cisco Spaces Day 2 Runbooks

The Cisco Spaces Day 2 Runbooks are operational guides designed to support ongoing management, optimization, and governance of a Cisco Spaces deployment after initial implementation (Day 1). While Day 1 focuses on deployment and configuration, the Day 2 Runbooks provide structured guidance for sustaining and scaling the solution in a production environment.

These documents outline the processes, roles, and best practices required to maintain platform health, ensure data integrity, manage integrations, support end users, and continuously improve outcomes. It includes operational workflows, monitoring and alerting recommendations, change management considerations, performance validation checkpoints, and escalation paths. The runbook also defines ownership models across IT, facilities, security, and business stakeholders to ensure accountability and alignment.

Designed as a practical, repeatable reference, the Day 2 Runbook enables teams to:

• Maintain system performance and reliability

• Operationalize reporting and insights

• Govern data access and compliance requirements

• Manage upgrades, feature enhancements, and integrations

• Troubleshoot issues efficiently

• Drive continuous value realization

Ultimately, the Cisco Spaces Day 2 Runbooks serve as the authoritative guide for steady-state operations, ensuring the platform remains aligned with business objectives and delivers sustained value over time.