July 2026
🛠️ Runbooks
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Cisco Spaces Captive Portal Runbook
➤ Minor formatting or whitespace changes only.
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Cisco Spaces Occupancy Runbook (Cisco Validated)
➤ Updated the "Room Presence Using PIR Sensors" section to clarify supported room types, streamline the Thingsee PIR sensor ordering process via the Device Marketplace, and expand the list of supported and unsupported functionalities for room occupancy data across Cisco Spaces apps (including Space Utilization, Space Manager, IoT Explorer, and Spaces Firehose API).
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Cisco Spaces OpenRoaming Runbook (Cisco Validated)
➤ Updated the runbook to replace references to the "Carrier Offload with a Partner App (AT&T Auto-Attach)" knowledge article with references to the new "Appendix: Carrier Offload Providers" section, which includes guidance on configuring Carrier Offload and adding custom carriers. Removed support and setup instructions for the deprecated Cisco Spaces Connector version 2.x, updating the requirements to specify Connector version 3.x. Additionally, cleaned up paragraph formatting and list structures in the Overview and Network Components sections.
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➤ Updated the section headers throughout the guide—including "Introduction," "Scope," "Operational Outcomes," "Monitoring Model," "Routine Operations," "Maintenance Tasks," "Troubleshooting Workflow," "Common Troubleshooting Scenarios," "Validation After Recovery," "Documentation and Change Control," and "FAQs"—to use uppercase formatting. Additionally, made minor spacing adjustments to the text under the "Scope" section.
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Cisco Spaces Smart Workspaces Runbook (Cisco Validated)
➤ Updated a troubleshooting URL link in the document, changing the anchor reference from a specific Cisco Collaboration device configuration issue to the broader "#Caveats-&-Tips" section.
📚 Knowledge Articles
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IOT Services Deployment, Monitoring, and Troubleshooting Guide
➤ Updated the MAC filtering configuration process so that customers can now configure MAC filtering directly by navigating to IoT Services > Settings, rather than needing to open a Support Case with the Cisco Spaces support / backend teams. References to requiring Cisco team assistance to set and apply these filters have been removed.
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OpenRoaming: Carrier Offload with a Partner App (T-Mobile Auto-Attach) 🆕
➤ Introduces the T-Mobile Auto-Attach Partner App in Cisco Spaces, which enables businesses to offer Carrier Offload services to T-Mobile mobile network customers by automating agreements and facilitating SLA/network health telemetry via the Spaces Meta API. The documentation outlines the prerequisites, including configuring the Cisco Spaces OpenRoaming Runbook, and provides step-by-step instructions to setup and activate the T-Mobile Auto-Attach application. These procedures guide users through submitting the Contact Request Form, obtaining a Tenant/Account Name, and selecting specific locations to begin offloading carrier traffic.
🤝 Partner Ecosystem Guides
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Infant Protection with Securitas Healthcare and Cisco Spaces
➤ Minor formatting or whitespace changes only.
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Remote Patient Monitoring with Corsano and Cisco Sensor Connect 🆕
➤ Provides implementation guidance for deploying a Remote Patient Monitoring (RPM) solution that integrates Corsano Health wearable medical devices with Cisco wireless infrastructure and Cisco Spaces Sensor Connect. Outlines the reference architecture, deployment workflow, infrastructure requirements, configuration procedures, and validation steps for continuous physiological monitoring and BLE telemetry collection. Details how Cisco Catalyst Access Points act as BLE gateways to forward patient telemetry to the Corsano platform, enabling clinical monitoring, patient onboarding, and historical trend tracking.